This Privacy Policy explains how we collect, use, store, and share your information when you visit or interact with our website and services. It also describes your privacy rights and the choices available to you under applicable law.
By using this website, you agree to the terms outlined in this Privacy Policy.
Definitions
For the purpose of this Privacy Policy:
Company, we, us, and our refer to Joint Genesis.
Website refers to the Joint Genesis website.
Service refers to the website and any related features, content, or services offered through it.
Personal Data means information that can identify you directly or indirectly.
Usage Data means technical or behavioral information collected automatically when you use the website.
Cookies are small files stored on your device to help websites function properly and improve user experience.
Device means any internet-connected device such as a phone, tablet, or computer that can access the website.
Service Providers are third-party companies or individuals who help us operate, manage, analyze, or improve the website and related services.
Information We Collect
Personal Information
While using our website, you may be asked to provide certain information that can be used to contact or identify you. This may include personal details you voluntarily submit through forms, account features, or customer support requests.
Usage Information
We may automatically collect certain technical and activity-related data when you use the website. This may include:
IP address
Browser type and version
Device identifiers
Pages visited
Date and time of visit
Time spent on pages
Diagnostic and performance data
If you access the website through a mobile device, we may also collect limited device-related information such as mobile operating system, browser type, and device ID.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance, remember user preferences, and better understand how visitors interact with the site.
These technologies may include:
Essential cookies, which help the website function properly
Preference cookies, which remember settings or choices you make
Analytics tools, which help us understand traffic patterns and improve the website
You can usually control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are turned off.
How We Use Your Information
We may use the information we collect for purposes such as:
Operating and maintaining the website
Improving the performance, usability, and content of the service
Managing user accounts, if applicable
Processing transactions or fulfilling contractual obligations
Responding to inquiries or support requests
Sending service-related updates or important notices
Sending promotional messages, special offers, or marketing communications, unless you choose not to receive them
Monitoring usage trends and evaluating website effectiveness
Supporting internal business operations, analysis, and planning
Protecting against fraud, misuse, or security issues
How We Share Information
We may share your information in the following situations:
With Service Providers
We may share data with third-party vendors who help us host, manage, analyze, market, or support the website and services.
With Business Partners or Affiliates
We may share limited information with affiliated businesses or trusted partners where necessary for operations, promotions, or service-related purposes.
Business Transfers
If our business is involved in a merger, acquisition, sale, restructuring, or transfer of assets, your information may be included as part of that transaction.
Legal Compliance
We may disclose information where required by law, regulation, legal process, or governmental request.
With Your Consent
We may share your information for any other purpose when you have given us permission to do so.
Data Retention
We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, operational, security, and compliance purposes.
Usage Data may be retained for a shorter period unless it is needed for security, troubleshooting, legal obligations, or service improvements.
International Data Transfers
Your information may be processed or stored in locations outside your state, province, or country. By using the website and submitting your information, you understand that your data may be transferred to jurisdictions with different privacy laws.
We take reasonable steps to ensure that any such transfers are handled securely and in line with this Privacy Policy.
Your Rights and Choices
You may have the right to access, update, correct, or request deletion of your personal information, depending on the laws that apply to you.
If the website offers account access, you may be able to manage certain information through your account settings. You may also contact us directly to request changes or deletion of your data.
Please note that we may retain certain information where required for legal, regulatory, or legitimate business purposes.
Security
We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no online system, data transmission method, or storage platform can be guaranteed to be completely secure.
While we work to protect your data, we cannot promise absolute security.
Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child under 13 has been collected without proper consent, we will take appropriate steps to delete it.
Third-Party Links
Our website may include links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices, policies, or content of those external websites.
We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will take effect once published.
We encourage users to review this page periodically to stay informed about how their information is handled.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, you may contact us at:
BIODYNAMIX®
(800) 589-4191